Identified - We are tracking reports of "Forbidden" errors during Office 365 backups caused by a recent Microsoft Exchange Online behavior change. This affects specific tenants and mailboxes using EWS.
Exchange Online jobs may show User Mailboxes reporting a Mailbox Status of: Throttling from Exchange, Failed to process mailbox due to [The request failed. Forbidden]
Completed -
The scheduled maintenance has been completed.
May 27, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 07:00 UTC
Scheduled -
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
May 24, 08:02 UTC
Completed -
The scheduled maintenance has been completed.
May 20, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 07:00 UTC
Scheduled -
We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
May 17, 08:01 UTC
Resolved -
This incident has been resolved.
May 19, 13:03 UTC
Monitoring -
We made some changes to the environment and are monitoring the performance and response times.
May 15, 19:59 UTC
Update -
We are continuing to investigate this issue.
May 14, 20:15 UTC
Investigating -
We are currently investigating an intermittent performance issue affecting our Command Center. Some users may experience slower-than-usual page load times, particularly on certain pages. Our engineering team is actively working to identify the root cause and implement a resolution. We will continue to provide updates as we make progress.
May 12, 14:48 UTC